faqs

What are these glasses made of?
All BarLuxe drinkware is made of new Eastman Tritan™, a new co-polymer that is virtually unbreakable yet has the clarity and gloss of glass even after hundreds of dishwashings. Find out more »

How are these different from other plastic glasses?
BarLuxe products look, feel and perform unlike plastic barware you have probably seen in the past. While polycarbonate and acrylic glassware will begin to crack, craze and lose clarity after just a few dishwashing cycles, BarLuxe drinkware made with Eastman Tritan will remain clear and intact even after hundreds of cycles. 

Case Study: Dishwasher Stress Crack Resistance
Polycarbonate - 8 cycles (cracking)	Polycarbonate - 15 cycles (breakage)	Tritan copolyester - 50 cycles (clear)

Will these glasses break?
BarLuxe glasses are virtually unbreakable so a great choice not only around the pool or deck but also for every day use. How unbreakable are they? Take a look »

When will I get my order?
All orders placed weekdays before 4:00pm central time will ship out that day. Orders placed after 4pm, on weekends or holidays will ship on the following business day via FedEx Ground or UPS. Transit times range from 1 to 4 days. See shipping information for details »

What payment methods do you accept?
We accept Visa, Mastercard, Discover and PayPal. BarLuxe also offers payment terms net 30 days for approved accounts. Please contact a customer service representative for details at 855.BarLuxe.

What is your return policy?
Items are accepted for credit or exchange if returned in saleable condition within 30 days of the original sale. All returns are subject to a 15% restocking fee. A BarLuxe representative must first authorize all returns so please contact customer service at 855.BarLuxe before returning any items. Upon return, you will receive a confirmation of the return and your account will be credited.

Is monogramming available?
Yes, all of our drinkware can be engraved with your logo or monogram of your choice. Monogram charges are $1.25 per glass. Unlike many customized products, you can often receive your drinkware with a quick turnaround. Please contact a customer service representative for details at 855.BarLuxe or email customerservice@barluxe.com

I am not a bar or business, can I still place an order?
Absolutely! Our products are engineered to withstand commercial use, but are great for you and the kids around the house, pool or in the boat, and the fact that our products are BPA free you can be assured that you and your family are safe.

BPA - What is it?
BPA is an abbreviation for Bisphenol-A and is a building block in Polycarbonate. In 2010 the FDA expressed concern regarding potential effects of BPA on the brain and is taking reasonable steps to reduce human exposure to BPA in the food supply. In September 2010, Canada became the first country to declare BPA as a toxic substance. All BarLuxe products are BPA free.